Safeguard Metals Review

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Safeguard Metals provides wealth preservation protection by exclusively dealing physical bullion to investors directly to their doors or within their gold IRA account.

Safeguard Metals is equipped with wealth protection strategists who are trusted sources in precious metals investments and can successfully help clients reach their investment goals.

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What is Safeguard Metals?

safeguard metals homepage

The company does not provide much information on who they are but focuses its website on providing information about the importance of investing.

From their website, it's a bit challenging to understand what the company offers clients. But they do state that their goal is to provide clients with real products and excellent service.

Safeguard Metals Product and Services

Safeguard Metals appears to offer several gold and silver products for investors.

The company offers some of the most common products that you'll find with competitors like Gold American Eagles, Gold Maple Leafs, Gold Arctic Fox, Silver American Eagle, Silver Maple Leaf, and more.

Product Pricing

Unfortunately, Safeguard Metals does not provide information about product pricing. The company states that you must call them for pricing details for each of their products. 

Additionally, there appears to be an error with the "Buy Now" feature. When you click the link, it prompts you to open an app. It appears as though their website isn't functional and is difficult to purchase through their website.

Safeguard Metals Customer Reviews

Safeguard Metals has an average rating of 3.3 out of 5 on Trustpilot with some concerning reviews. We're going to break down some of the reviews that investors should think about before considering this company:  

One customer stated that the company was a scam as they lost their money with them on the first day. They did not give details on the experience. 

Another client stated that Safeguard has a fake office. When they drove to their San Diego office, they stated that the corporate office was a mail drop in a shared office space. 

Additionally, some clients have stated that the company has poor customer service once you purchase precious metals with them. The company tends to not return phone calls and valuation and inventory aren't clear. 

Other customers stated that the company is borderline shady, that they charge twice the market price, and that they have a tendency of taking money.  Most customers have urged others not to invest with this company due to poor practices. 

While the company does have some positive reviews, the negative reviews shouldn't be ignored. Based on their website and reviews, there is a possibility that investors may not have the best experience.

Customer Service

info about working with safeguard metals

Safeguard Metals states that customers can contact them by phone, email, or social media. They are active on Facebook and Twitter if you would like to contact them using that method.

Their website also has a contact form where you can submit your name, email, phone number, and message. The company does not state when they will get back to you. 

You can also contact them via email at Or, you can visit their corporate address at Warner Center 21550 Oxnard St. 3rd Floor Woodland Hills, Ca. 91367. 

Keep in mind that some customers stated that the company had poor customer service. More specifically, they tend to ignore customers after they've purchased with them.

Additionally, one customer stated that they visited their corporate office but that it wasn't an office at all.

The address was a mailbox. If you plan to visit their corporate office, it's best to contact them beforehand to confirm whether they have a physical office.

Pros and Cons

Let's take a closer look at the pros and cons of Safeguard Metals:

  • Pro: Offers Gold and Silver Products

Safeguard Metals offers gold and silver products that can be invested into a gold IRA account or held as physical assets. If you're specifically looking for gold and silver, Safeguard Metals may be good to check out.  

Unfortunately, Safeguard Metals does not offer many advantages to working with them. Instead, we'll be sharing some red flags that investors need to think about.

  • Con: Limited Number of Products

Safeguard Metals does not provide many products for investors. The company is limited to two types of precious metals: gold and silver. Even more, there doesn't appear to be a diverse selection of gold and silver, adding to its limitations.

For investors looking for additional investment opportunities like cryptocurrency or rare coins, it's best to look for a different precious metals dealer. 

  • Con: Does Not Discuss Fees

The company is lacking in information in general. But it specifically lacks in terms of product pricing. If you're interested in purchasing a product, you will need to contact their customer service number for more details.

With consideration of their reviews, it may be difficult to receive transparency about product prices.  It's also a bit inconvenient that you're unable to see the price of products for investors looking to quickly source information.

This is especially something to consider as listing product prices has become commonplace for precious metal investors.

  • Con: Poor Reviews

One of the biggest disadvantages of Safeguard Metals is its poor reviews. The company has received 3.3 out of 5 stars on Trustpilot. Although some reviews were positive, many customers had similar poor experiences worth considering. 

Many people stated that the company had poor customer service and have a tendency of ignoring phone calls once you've made a purchase. Some customers have also stated that the company charges more than the market price for precious metals. 

Even more, some customers have alluded to the fact that Safeguard Metals is a shady company. With several other precious metal dealers available, buying from Safeguard Metals may not be the best idea.

It's best to research a few other precious metal dealers before going with this company.

  • Con: Poor Website Navigation

Safeguard Metals also has poor site navigation. The company acts as an exclusive gold and silver dealer, but it is not easy to find its product page. To shop their selection, you must select the "more" tab and scroll to the bottom of the screen.

Once you get to the bottom of the screen, select "Buy Direct".  This is an inconvenient setup and a poor website layout on their end.

Upon first visiting their website, it is more likely to assume that they are just a resource page for investors to learn about the benefits of investing.

  • Con: Does Not Provide Much Information About Their Company

Another red flag of Safeguard Metals is that they do not offer much information regarding their company. They state that they provide gold and silver precious metals, but there is not much background information on the company. 

The company does not offer any "About" section nor does the company offer much information regarding when the company started, who owns the company, who their team is made up of, or any other valuable information. 

It appears as if the company wants to share as little information as possible, which doesn't make the company feel trustworthy. If you would like to learn more information about the company, you will need to conduct a Google search for more details.

Final Thoughts

Safeguard Metals states that they are committed to providing wealth preservation protection for their clients.

They do this by providing quality gold and silver precious metal products that can be converted into your gold IRA account. 

While Safeguard Metals has a few positive reviews, the company appears to have a bad reputation overall. Unfortunately, there are a few red flags about the company that is worth noting. 

For starters, the company does not offer much information about its business. You will not find standard information like when the company started, who owns it, and information about their team.

The company also has an inconvenient website layout. While the company states that they offer precious metals, this is not apparent based on the website alone.

It is difficult to find their inventory page and can easily be missed.  The company also has a considerable amount of poor reviews. The company maintains an average rating of 3.3 out of 5 on Trustpilot.

Many customers have stated that the company has had poor customer service once they purchase a precious metal product with them.

Additionally, customers have also stated that they charge you more than the market value for products. 

Unfortunately, many investors have also stated that they lost a significant amount of money with Safeguard Metals and that the company may have some questionable business practices. 

Given the nature of these reviews, Safeguard Metals does not appear to be a good choice.

Not only is the company limited in the number of precious metal products, but they hold a large number of negative reviews compared to competitors. 

If you're looking for a quality precious metals dealer to diversify your portfolio, it will make more financial sense to move forward with a more reputable company.

You can get a Free Gold Investors Guide from our top gold and precious metals company recommendation by clicking the link above or you can read our article of the top companies we reviewed this year:

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