Hero Bullion Review

Hero Bullion Review

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Hero Bullion is a Texas-based private mint. The mint offers a variety of products that can be purchased for private collection or investment.

As a private mint, they offer more products and services than many other mints. This includes gold, silver, platinum, and palladium.

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About Hero Bullion

hero bullion homepage

As a private mint, Hero Bullion allows users to purchase and customize their bullion in a variety of ways, giving customers options. They also offer a variety of other services, including shipping and storage merchandise. 

Hero Bullion is not new to this area. Their website notes that they have been in operation for over sixty years. This gives the mint – and their staff – more experience than many others who have been in this industry for a relatively short time.

Hero Bullion Products & Services

It is worth noting that Hero Bullion offers far more products and services than most other private mints offer. This includes selling gold, silver, platinum, copper, and other rarer metals.

The sheer breadth of products that can be purchased is impressive, and it can make life much easier for individuals who are interested in buying an array of metals. Of course, it also works for people who want to engage in one-off shopping.

Hero Bullion’s Website

Hero Bullion’s website is easy to navigate, and interested parties can easily navigate the website to find more information on the products and services that they may be interested in.

As Hero Bullion notes, users can find their website to purchase whatever metal they want, in whatever form they want. Different metals have different purchasing opportunities, but virtually all have some sort of design that can be used.

Furthermore, individuals who are looking to buy off of the website can purchase a combination of coins, bars, rounds, stackers, grain, and more.  Clicking on each product will reveal additional information and buying opportunities.

The website has an easy-to-use filter, so individuals can find what they want with almost no effort or tech skills. There are also dozens of different products that can be purchased from the website.

Many of these are already ready-made, meaning that a buyer won’t have to spend any time waiting on manufacturing and can skip right to the shipping phase.

Customer Service

From a customer service perspective, Hero Bullion offers its customers many options. They can call during business hours or send an Email, and Hero’s website notes that they respond within 24 hours.

As anyone who has ever used a customer service email address before knows, this disclaimer is very appreciated, as far too many companies offer an email address but don’t respond to emails that are sent.

Furthermore, the website has an easy-to-use FAQ section. This answers commonly asked questions and can help potential buyers or investors get more comfortable with the products that are being offered on the website.

Specific Information on Products

four gold bars

Individuals interested in making a purchase are not just limited to gold or silver. They may also purchase a variety of accessories that can help store and maintain products.

As such, Hero is trying to bill itself as more than just a precious metal vendor: They are a one-stop shop for all items related to these precious metals.  The top of the website also contains information on “deals.”

These deals are usually where the company has overstocked a certain item and is looking to sell more of it to free up inventory space. Collectors or investors should periodically check out this section to find potential buying opportunities. 

Price charts are present right at the top of the website, giving purchasers a chance to research how much their purchase will cost them before they click on “buy.”

These charts can also be used for research and comparison purposes and contain historical data, giving interested buyers a chance to track information over time. 

Hero Bullion notes that they are an online business only and one that outsources the actual work of buying, selling, and minting gold.

This would seem to contradict their assertion that they have been in existence for 60 years, though it seems clear that the business has evolved significantly over time.  You are expected to pay for shipping for orders under $149.

Anything with an order of more than that is free, and there are multiple shipping methods. The website is quick to note that all products are fully ensured, even while in transit, and that losses will be covered by the insurance if a product is lost.

Information on Ordering

Hero Bullion has its ordering products directly on its website. This makes it easy to understand, find what you are looking for, and ultimately pay. Furthermore, it is a relatively simple process.

First, users navigate their way through Hero Bullion’s website and find the product that they are looking for. The website is extremely easy to use and makes finding your ideal product a breeze.

Next, users pay for their product using what Hero Bullion says is the latest in website security.

Then, you receive your order.

That’s it.

Also, the website has a very convenient “Where is my order?” section. All you have to do is fill out your order number and email address, and the website will be able to tell you exactly where in the system your order is.

This makes tracking your precious metals extremely simple.

Hero Bullion Pricing

Since the pricing is updated to the minute, it can be difficult to get an advanced look at how much an order will cost. Fortunately, this extremely updated pricing system ensures you get the fairest price possible and allows you to buy with confidence.

Furthermore, there are discounts for buying in bulk, and the website will also give you discounts if you pay by check or wire transfer.

Hero Bullion Resources

In addition to the easy-to-use explainers on the Hero Bullion website, the company has a series of different charts on the website, including price data on a variety of precious metals.

This makes it extremely easy for users to see how the price of the metal you may be interested in buying or selling has gone over time. 

Furthermore, the top of the website has a live price on gold, silver, platinum, and palladium. This makes it easy to see how much buying a unit of these metals may cost you.

Positives of Hero Bullion

As noted by the website and many other reviews, Hero Bullion offers many positives and excellent services. This includes:

- With sixty years of experience, Hero Bullion has more experience than most in this area. This helps to explain their breadth of services and many positive reviews. 

- The array of services that Hero Bullion offers – including buying, discounts, deals, and the sheer amount of products – is highly impressive and more wide-ranging than most websites.  

Reviews across multiple websites independent websites show that Hero Bullion has an array of five-star ratings and seems to be very well-liked by customers.

Its positives include fair prices, quick response time, and a very active customer center that seems to be truly dedicated to fulfilling the requests of its customers. 

- In addition to selling the metal itself, Hero Bullion sells a variety of other related products, including self-storage accessories.

This means that you can truly make Hero Bullion your one-stop shop when it comes to buying precious metals and related accessories.

Potential Areas of Concern

For all of the positives that were noted about Hero Bullion and its ability to serve the needs of customers interested in buying precious metals, some areas of concern were flagged by users.

These include the following:

- Hero Bullion has a standard array of options for individuals who are interested in paying for their precious metal. 

However, in this instance, the standard isn’t quite good enough: Hero Bullion does not have an option that allows users to place purchases via cryptocurrency.

There’s a bit of irony here: On the one hand, blog entries on the website bash crypto, noting the challenges associated with investing in it. On the other hand, they sell a Copper coin with the Bitcoin logo! 

- As any buyer of precious metals knows, storing the metal you buy can be challenging. Some mints have storage options that allow users to make purchases and then ship the gold directly to an affiliated vault. 

Hero Bullion has no such option, so if you want to buy a precious metal, you will be directly responsible for its storage.

- Hero Bullion does not have any options for buying precious metals directly from you. As such, if you want to sell your metal somewhere, you will have to find another location. 

Interestingly enough, there is a “sell to us” section on the website, but every question is labeled “Coming soon.” It is impossible to know how long this section has been labeled as such, so more selling features may be unveiled in the future.


The sheer breadth of products and amount of resources available make Hero Bullion a very well-suited website for individuals who are interested in buying precious metals.

Furthermore, independent sites have all given Hero Bullion very high ratings, and the features available on the website make it clear that there are real benefits to using Hero Bullion over other sites. 

There are areas of concern, to be sure, but these are relatively minor compared to Hero’s various strengths.

This is a high-functioning, robust website and one that is likely capable of fulfilling the needs of a vast array of users.

Hero Bullion is an acceptable company, they are not a scam, but we do not recommend them.

They are not the best option for individual purchases of precious metals, and certainly not the best option for investors looking to protect their savings with a gold IRA.

There are much better companies to work with that we have written about extensively on this website.

You can get a Free Gold Investors Guide from our top gold and precious metals company recommendation by clicking the link above or you can read our article of the top companies we reviewed this year:

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