Goldline Review – Are They Trustworthy?

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Goldline was established in 1960 and is based in LA, California. The organization has been dealing with precious metals for more than six decades, offering investors palladium, platinum, silver, and gold products.

The organization has a great portfolio of sought-after IRA-eligible bars and coins for retirement savers to store in a Precious Metals IRA. Furthermore, for investors and collectors, the collection also comprises several collectible and rare coins.

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Goldline has what it has regarded as its Express IRA® program, which offers customers a smooth three-step plan to create a Precious Metals IRA.

Similarly, the organization asserts that it will issue free-of-charge bullion coins on eligible purchases to assist in counterbalance IRA account maintenance charges.

What’s more, it offers free shipping services to the repository center selected by the customer. 

The organization also has a buyback plan for persons looking to sell bars and coins. The plan comprises three easy steps, and when the precious metals are accepted and verified by Goldline, you can expect payment within 72 hours.

The organization stresses that it doesn’t buy jewelry or any other precious metals that don’t come in bar or coin form.

Management Team


We scoured the web and, regrettably, couldn’t locate any mention of Goldline’s management team. There’s no information of their site or any other platform we could pinpoint that highlights the executives or founders of Goldline.

This is a bit disconcerting since you won’t know who you’re working with precisely.

Products


images of gold and silver bars and coins

Goldline has a range of precious metals. Some of their coins date back to the 19th-century era. Moreover, chances are that they have a stockpile of things you’ll never see anywhere else.

The average weight of their gold bars is one or 10 ounces or one kilogram.

The coins that qualify for IRAS have awesome designs. Considering that they are the only traders when it comes to particular coins, they have a remarkable catalog of gold numismatic coins originating from Austria.

They also have a stockpile of other precious such as platinum, silver, and palladium.

Custodians and Storage


Goldline has links with two outstanding guardians: GoldStar Trust Company and Equity Trust Company.

They also evidently care about the safety service they provide because they don’t stipulate which vault companies they work in liaison with. However, they show that the organizations are situated in Las Vegas, Singapore, and Zurich.

Education


Goldline’s website has a tone of beneficial information. Their main goal is to highlight why individuals should put their money in precious metals.

They also discuss in-depth subjects like the dollar devaluation and inflation history.

man looking at a clipboard

If you are a beginner at precious metals, this offers a great read.

Also, if you’re no stranger to investing, we recommend that you still have a read-through since it can educate you on some topics you might have skimmed through hurriedly and didn’t comprehend entirely.

As compared to other precious metals traders, they do a pretty good job when it comes to imparting general education. A couple of organizations out there go to this level, but Goldline is the trailblazer.

Fees


Considering how Goldline provides more, it’s only logical that they will charge more. When it comes to temporary changes, they have a “Price Guarantee Program” and a “Client Concierge” which provides answers to clients’ queries.

They also have storing and delivery alternatives.

You’ll get charges for a spread, commissions, and fees. Before making an order, ensure that you’ve crunched these figures.

Considering how gold is a high-price commodity, ensure you are meticulous with your decisions when it comes to making purchases.

Why Put Gold in Your IRA?


Individual Retirement Accounts (IRA) protect your retirement as well as your family's financial security.

These special accounts allow you to set aside tax protected savings that you can use in the future.   

With these long term accounts it's important to allocate a significant portion to assets that are solid and reliable, so you have a secure retirement. 

a couple listening to a financial advisor

You can have cash in an IRA, but that is devaluing at a rapid pace and inflation is out of control

You need an asset that's dependable, retains it's value, and even increases in value over time, and there is no better asset for this than gold. 

With the world's economy struggling through lockdowns, shortages, wars, and inflation, uncertainty has never been higher and investors are protecting themselves by placing physical gold in IRA's. 

A gold IRA investment prospers from these crisis that negatively affect most other assets. 

Risk is knowing the economic dangers and doing nothing to protect yourself and your family. 

Safety is knowing the economic dangers and taking action to protect your financial future, and this is easy to do with a Gold IRA.

Goldline Complaints and Lawsuit Issues


Their website is designed quite well and they have loads of beneficial information to impart, but in our honest viewpoint, what matters at the end of the day is how clients are handled and that customer experience is like when you work alongside them.

Sadly, the client reviews for Goldline aren’t that positive. BBB has given them a rating of 1.54 out of 5. Similarly, as of this writing, Google rated them 1.7 out of 5.

This isn’t good given how other gold organizations have 5-star rating reviews in their thousands. I can’t imagine where I would take my business to business with such poor reviews, remembering that the client is always right.

We are well aware that no business is faultless and that it can’t lack dissatisfied clients, but the number of these negative reviews simply cannot be ignored.

In 2012, Goldline was at the end of a lawsuit which resulted in them paying out millions of dollars to litigants. Mind you, this was just the settlement which means the criminal charges were dropped.

Even though that happened more than 8 years ago, having lawsuits involved is never a positive sign. And what’s to say that the persons involved in the litigation aren’t still working in the company these days.

Real Customer Reviews

"Goldline cashed my cashier's check on 8-14-2020. They still have not sent me an email with the tracking number for my order even though they said I would receive it on 8-24-2020.

The last person I talked with said my order would be shipped this week or next. I wish I would have read these customer reviews earlier because I never would have done business with them in the first place."

- Mark H on BBB

"In November of 2012, I bought a bunch of tenth-ounce gold coins from Goldline. I was told that I could expect to pay more for the smaller coins than for the single one-ounce coins. The difference was $700/oz. I was told that when I sold them back, I could expect to receive more money for each of the coins because they were tenth-ounce ones. 

I called today (4/9/20) and found out that I would only receive one-tenth of the one-ounce price. Gold would have to go over my buying price by $700/oz. for me to break even. If you are buying precious metals, be careful who you buy from. I won't be using Goldline anymore."

- Randy A. on TrustLink

"Goldline has been efficient and professional through the process of purchasing precious metals. I was referred to by a friend and I'm pleased with their communication throughout this process.  Thank you Goldline!!"

- Kelly on Trustpilot

Pros:


  • Goldline is among the biggest gold-buying organization in the U.S.
  • Goldline provides your assets with an optional secure and managed storage service
  • Goldline is the sole trader of numerous silver and gold bullion coins

All orders are shipped free of charge. Furthermore, all shipments are covered and need a signature on delivery.

Because of its transparent pricing and comprehensive disclosures, Goldline is a trailblazer in the market

Purchases made over $10,000 are accompanied by a standard 7-day price guarantee

As a customer, you have the leeway to do your due diligence before you buy anything. The organization offers a Company Comparison Worksheet to help you with your purchase.

To get more info on the organization, new investors can demand a free-of-charge Goldline Investor Kit. The kit also explains how physical silver and gold can diversify your catalog.

Cons:


  • In 2011, there was a criminal charge brought against Goldline. The plaintiff claimed that the organization was operating a ‘bait and switch’ program, where clients were duped into purchasing overpriced gold using deceptive, misleading, and false claims.
  • Some customers allege that Goldline levies exorbitant fees for each transaction.
  • Poor customer service once purchase is concluded.

Should You Invest or Try Other Alternatives?


If you want to invest with this company, we urge that you tread carefully. Taking into account their legal issues coupled together with their awful client reviews, that’s enough to look for another option.

Don’t be mistaken.  Several other companies like this exist out there, and they provide similar products with significantly lower fees and better reviews. We advise that you review them before committing to a purchase.

Don’t get us misconstrued here; we are not stating that this company is illegitimate or a scam, but we do not like the way they treat their customers.

We just know from experience that there are better options out there, and you can Click the Link below to learn more.

You can get a Free Gold Investors Guide from our top gold and precious metals company  recommendation or you can read our article of the top companies we review this year:

>> CLICK HERE to read our list of the top gold investing companies. <<

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