Dillon Gage Review

Dillon Gage Review

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Dillon Gage is a precious metals wholesaler, providing a wide range of products and services to the precious metals industry.

Established in 1976, the company has been serving the needs of dealers, financial institutions, and investors for over four decades.

In this review we give you all you need to know about the company to decide if they are a good fit for you.

Before we get started with this review:

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What is Dillon Gage?

dillon gage homepage
Dillon Gage Metals was founded in 1976 and is located in Dallas, Texas. The company has provided services to a variety of clientele, including precious metals dealers, financial institutions, banks, and brokerage companies for 45 years with its wholesale precious metals trading and refining services.  

Dillon Gage has the authorization to purchase precious metals like gold, silver, platinum, palladium, and rhodium bullion coins directly from the world's largest mints, such as U.S. Mint and the Royal Canadian Mint.

This company is one of the few firms that is authorized to purchase directly with these Mint organizations.  

Along with their wholesale and institutional clients, Dillon Gage trades with high-wealth private clients who meet certain financial criteria.   

Dillon Gage Refining is one essential aspect of the company. Its full-service precious metals refinery is able to process a wide range of materials whether low-grade bench sweeps and carpets to high-grade scrap.  

With their superior technology, equipment, and expertise along with their friendly service, Dillon Gage can provide swift settlements for even the largest sets of gold, silver, and platinum. 


Dillon Gage Metals considers itself a global leader in physical precious metals since 1976. According to the company, no other wholesale trading firm is more trusted to help precious metals clients acquire and liquidate physical precious metals.   

The company's trading services are especially valuable since they are one of the few firms able to purchase the United States Mint. They are also an authorized purchaser for all major sovereign mints around the globe.  

Trading with Dillon Gage means clients will have access to a professional trading desk staffed with friendly and knowledgeable precious metals experts.  

Clients will also benefit from inventory that's maintained in several countries around the world for quick delivery.   

Lastly, clients will enjoy state-of-the-art distribution centers with drop-shipping and fulfillment for dealers of all sizes.

If you would like to connect with a Dillon Gage professional precious metal trader, you can contact them Monday-Friday from 8:30 am to 5 pm Central time by calling 800-375-4653.

You can also connect with Dillon Gage through their online precious metals app called FizTrade. 

What is FiZTrade?

information on fitztrade

FizTrade is powered by Dillon Gage. FizTrade is an app that enables clients to trade digitally. This app provides real-time physical precious metals trading and business management tools for dealers.

FizTrade offers bid-and-ask markets for gold, silver, platinum, and palladium. 

What do you get with FizTrade?

There are several things you'll receive, such as:

  • Real-time spots and charts
  • The opportunity to buy or sell hundreds of items
  • Access to the IRA management platform for dealers to streamline and track the entire IRA process
  • Order management and ability to update shipping information
  • Seamless fulfillment (customer drop shipments available)
  • Analytics to help dealers with business management

Precious Metals Storage

information on precious metals storage

Dillon Gage also provides highly secure precious metals storage services that are provided through their dedicated depositories in North America.   

One depository is the International Depository Services Group. This is a subsidiary of Dillon Gage with three locations. Dillon Gage states that their U.S. facilities are based in Dallas, Texas, and New Castle, Delaware.

Their Canadian location is near Toronto, Ontario.   

Each facility consists of knowledgeable and professional staff with extensive experience working in the precious metals industry, security, and banking. 

There are several benefits that you'll receive with each depository, including:

  • 100% allocated and segregated storage
  • Highly secure security system monitored in real-time 24/7 with off-site staff
  • Direct title ownership
  • Insurance protection is underwritten by Lloyd's of London
  • Confidential treatment
  • Global distribution 
  • UL(C)/Class 3 Vaults

Precious Metals Technology Services

Dillon Gage certainly offers innovative precious metals services with the help of technology.

In fact, no other precious metals wholesale has been able to provide clients with excellent products and services tailored to the unique needs of dealers, banks, and other entities.  

What services are provided with Dillon Gage's technology services?  

Dillon Gage offers cloud-based services that are designed to enhance business for coin dealers, investors, advisors, banks, and more.   

Dillon Gage's cloud-based services offer premium trading technology that enables clients to increase top-line growth, improve their profit margins, lower costs, and manage risks effectively.  

If you're interested in learning more about their technology services, you'll find it on FizTrade, which hosts a wide range of apps and complementary digital products to help their clients' businesses run more seamlessly, faster, and efficiently. 

Unfortunately, Dillon Gage does not provide much information about its technology services beyond this on its website. It's possible to speak with a representative to learn more. 

Precious Metals Refining

Dillon Gage also offers precious metals refining. Whether you need to process the purest karat gold or low-grade sweep, Dillon Gage has you covered.   

The metallurgy experts will provide fast and accurate refining returns. At the same time, the precise stone removal process will enhance the value of your lot.

If you're interested, their diamond buyers can quote on your stones to make the process fast and even more seamless.  Thanks to Dillon Gage's superior technology, equipment, and expertise, refining settlements for gold and silver happen in as little as 24 hours.  

Note that all refinement settlements are performed at their Dallas facility and you will always know where your assets are and who they are being processed by. 

Turnkey Refinery

Dillon Gage states that they are constantly looking to improve the customer experience by being a full-service company. Here is a list of what you'll receive when working with Dillon Gage:

  • Payment: Option to pay in bullion bars and coins
  • Turnaround Time: A turnaround time of as little as 24 hours on high-grade materials, sputtering targets, and dental scrap 
  • Fee Schedule: Transparent and simple fee schedule
  • Account Updates: Automated updates sent via email 
  • Real-Time Tracking: Receive real-time tracking and settlements of refining lots through the FizRefinery portal

Note that if you need to ship to the Dillon Gage Refinery, you can submit your lot at www.FizRefinery.com or use the Refinery Packing Slip. You will need to enclose a copy of your shipment. 

Fulfillment Services

Dillon Gage offers advanced fulfillment services that leverage advanced technology, scalable infrastructure, and strategic locations.  

Dillon Gage knows that maintaining a precious metals inventory can be expensive. There are several costs to consider, such as the hiring staff needed to manage inventory and shipping. You'll also need to consider fees like acquiring insurance.  

With Dillon Gage, you can utilize their inventory to fulfill your customers' orders and buy the inventory you need, whenever you need it.   

According to Dillon Gage, orders are transmitted electronically to them through JSON APIs. This sophisticated system transfers order information immediately and without error which is typically caused by human intervention.   

Once the order is received, there are specific protocols that are followed to ensure that the shipment is accurately processed.

All tracking information is sent back to the client via the API to make certain that you are informed and able to service your customer effectively.  

Dillon Gage also strives to ship orders within 48 hours of receiving the electronic request. All orders are shipped and insured with a required signature. Shipping will either be Federal Express, UPS, or Postal Service.

Contact Support Info

Dillon Gage has several contact methods based on what you need. The company is headquartered at 15301 Dallas Parkway Suite 200 Addison, Texas. You can call toll-free at 800.375.4243. Their main line is 972.386.2901.  

Their distribution center is located at 11925 N Stemmons FWY., Suite 180 Dallas, TX. You can call the Distribution Center toll-free at 800.375.4653.  

The Dillion Gage Refinery is located at 11231 Gemini Lane Dallas, Texas 75229. Their toll-free number is 888.436.3489. Their local number is 972.484.3377.  

Dillion Gage Metals North America's phone number is 800.375.4653. You can also email them at metalstraders@dillongage.com. For bullion trading, their email is metalstraders@dillongage.com.

For FizTrading, you can email fiztrade@dillongage.com. For rare coins, email rarecoins@dillongage.com.

Dillon Gage Pros and Cons

Here are some pros and cons of working with this company:

  • Pro: Operating since 1976

There are several reasons to consider working with Dillon Gage. One reason is the fact that the company has been operating since 1976. When looking for a precious metals investment firm, finding one with a long-standing history is crucial.

Dillon Gage has many years of experience operating as a precious metals firm and full-service precious metals refinery.

  • Pro: Several Assets Offered 

Dillon Gage offers several assets including gold, silver, platinum, and palladium.

Additionally, they are one of only a few firms that are authorized to purchase directly from the United States Mint, the Royal Canadian Mint, and other sovereign mints around the world.

  • Pro: Trusted Custodian Partners 

Another advantage of Dillon Gage is that the company works with trusted custodian partners. The company works with experienced custodians like GoldStar Trust, Equity Trust Company, CamaPlan, and New Direction Trust Company. 

GoldStar Trust

GoldStar is a leader in providing specialized services as a self-directed IRA custodian, trustee, and escrow agent. They offer unmatched capability with over 60k investors, more than $3.0B in assets under custody, and over 30 years of experience.  

Equity Trust Company

Clients from all 50 states have entrusted Equity Trust to their custodians of more than 237,000 accounts and hold over $39 billion in retirement accounts.  


CamaPlan enables investors to take control of their financial future with their full-service custodial services. With CamaPlan, you only pay for the services you use and you have the option to choose your fee structure to make it more manageable for you.   

New Direction Trust Company 

New Direction Trust performs the duties of a directed, passive custodian. They are one of the top-ranked IRA custodians in America known for their sliding fees and security track record.

Choosing them as your custodian means you'll have an opportunity to maximize your earning potential. 

  • Con: Not BBB accredited

There are certainly many positive aspects of Dillon Gage, but one thing to keep in mind is that the company is not BBB accredited. Accreditation is an important factor to consider anytime you are considering a financial institution because it reinforces trust.

Unfortunately, without the accreditation, it's difficult to choose Dillon Gage over competitors that are accredited.

  • Con: Lacking Reviews

Another negative aspect of Dillon Gage is the fact that the company is lacking severely in reviews from customers. On the Better Business Bureau, the company has no reviews. After searching other trusted platforms, no reviews are found of the company.   

When adding this to the fact that the company isn't BBB accredited, potential clients may want to proceed with caution. 

  • Con: Coins Often Out of Stock

Another concern with Dillon Gage is its inventory stock. While the company claims that clients can request the metals they need when they need them, Dillon Gage may not be as reliable as they claim. 

With many of their coins often out of stock, it's possible that what you're looking for won't be available when you request it. This can especially lead to complications for precious metal dealers. 

Dillon Gage: Final Thoughts

Dillon Gage is a full-service financial company offering trade, precious metals storage, refinery, and more.

This innovative company is an authorized mint dealer and serves a variety of clientele, including precious metals dealers, financial institutions, banks, and brokerage houses. 

While Dillon Gage offers an array of services, the company does not have any reviews and is not BBB accredited. Potential clients should keep this in mind as they're deciding whether Dillon Gage is the right fit for them.

Overall, Dillon Gage seems like a promising company that may be worth a try.

Dillon Gage is a decent company, but we do not recommend them for making cash purchases of precious metals or for investors looking to protect their savings with precious metals IRA.

There are much better companies for this that we have researched extensively.  That is why we created our list of the Best Gold IRA Companies, which you can read by clicking the link below.

You can get a Free Gold Investors Guide from our top gold and precious metals company recommendation by clicking the link above or you can read our article of the top companies we reviewed this year:

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