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APMEX and JM Bullion are two popular online retailers that specialize in selling precious metals such as gold, silver, platinum, and palladium to investors and collectors.
Both companies have a wide selection of products, competitive prices, and a reputation for excellent customer service. However, there are some key differences between the two companies that may make one more suitable for a particular individual's needs.
In this comparison, we will take a closer look at the products and services offered by APMEX and JM Bullion, as well as their fees, shipping options, and customer reviews to help you determine which company is the best fit for you.
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About APMEX
APMEX is a precious metals dealer that began as one man selling his grandfather's coin collection. Today, Apmex is a billion-dollar company with over 300 employees.
The company has spent 20+ years selling more than 130 million ounces of gold and silver in more than 60 countries around the world.
APMEX is considered one of the largest eCommerce retailers in the precious metals industry since opening its doors in 2000.
Scott Thomas is the president of APMEX and is much involved in his community in Oklahoma. Growing up in a struggle with food insecurity, Thomas has become involved with missions like the Regional Food Bank of Oklahoma.
He is passionate about helping residents in the area who are without food. He is also passionate about helping his clients build wealth through quality precious metal purchases.
About JM Bullion
JM Bullion is a precious metals dealer that enables investors to purchase bullion to physically hold rather than having paper assets.
Since being founded, JM Bullion claims to have been the industry price leader and continues to exceed the expectations of its clients.
JM Bullion also states that they offer a wide selection of gold, silver, copper, platinum, and palladium for investors to diversify their portfolios.
APMEX Customer Reviews
According to Consumer Affairs, APMEX received a 3.9 out of 5 rating with a little over 300 ratings from customers. There are mixed reviews about the company that investors should keep in mind before moving forward with this company.
On a positive note, some customers state that APMEX always promptly packages their orders. Customers also state that the company always has a great selection of products in its inventory at all times.
However, there were some negative things that customers had to say. One customer stated that one of their items was wrong when it was delivered to their home. The customer also stated that it took APMEX two weeks to confirm the mistake.
Due to the mistake, APMEX stated that they would put a $25.00 credit on the customer's account. According to the customer, the credit was never received.
Another customer stated that APMEX canceled their order due to how long the wire transfer took from their location. The customer noted this to APMEX who agreed on the transaction.
According to the customer, the company did not follow through on the agreement and canceled the order, and sold the coin to someone else.
While most companies will have a mix of pros and cons, it's essential to keep this in mind as you're exploring your options.
JM Bullion Customer Reviews
JM Bullion holds a 2.6 out of 5 rating on Consumer Affairs with 39 ratings from customers. Based on the website, JM Bullion has mixed reviews that we're going to discuss.
There were some positive things to say about the company. For instance, one customer stated that JM Bullion takes the stress out of purchasing precious metals. They provided thorough instructions and confirmations sent via email.
Another customer stated that they were happy with the quality of the products they purchased from the company. On the other hand, a customer stated that the company was fraudulent. They placed an order for a particular coin.
On the next day, the funds cleared and money was removed from the account and placed in the account for their precious metal purchase with the company.
Unfortunately, they received an email from JMB stating that they canceled the customer's order due to a sketchy "Internal Review System". When the customer called them, they stated that JMB refused to refund them their money.
Before moving forward with JMB, be sure to keep these reviews in mind.
APMEX Products
APMEX offers several products for investors to add to their portfolios. Investors can purchase gold, silver, platinum, palladium, and rare coins.
Compared to other companies, APMEX has one of the greatest selections of precious metals for investors to add to their portfolios.
Some gold products you'll find in their inventory include Gold bars and rounds, gold coins, Royal Canadian Gold, The Perth Mint gold, and U.S Mint gold.
There are several silver products you'll find as well. This includes silver bars, silver coins, silver rounds, Royal Canadian Mint silver, and U.S Mint silver coins.
JM Bullion Products
JMB also offers a diverse range of gold, silver, platinum, and other coins. Some gold products you'll find in their inventory include American Gold coins, Gold Buffalos, and Gold Eagles.
Silver and platinum products you'll find include silver coins, silver bars, silver rounds, American Platinum Eagles, British Platinum Coins, and Certified Platinum coins.
APMEX Pros and Cons
There are some key things to keep in mind before working with APMEX. Here are some pros and cons to consider:
One of the things that investors will love when choosing APMEX is that they have a large selection of inventory to choose from. APMEX has one of the largest varieties of precious metals with a wide range of products in each product category.
Whether you're interested in gold silver, platinum, or rare coins, you'll find that APMEX has a great selection.
Another benefit of APMEX is that the company offers clear pricing. Some precious metal dealers require you to call for pricing. Investors can see the starting price of each product to get an idea of how much each product will cost.
Another neat feature of APMEX's inventory page is that they have an intuitive filtering system. Investors can filter to metal type, price, product type, brand, product line, series, weight year, condition, grade, and sovereign issuing country.
This feature enables investors to quickly find the products they are looking for, offering a more seamless shopping experience.
Customers have stated that ordering from APMEX offers a seamless packaging and shipping experience. Customers asserted that the packaging was prompt and the shipment came as expected.
This is an important thing to keep in mind when choosing an eCommerce precious metal dealer.
At the top of APMEX's website, you'll find the current market price of precious metals offered on the company's website. This is a great way to make purchasing decisions as you scan their inventory.
Investors won't need to worry about whether they're receiving a fair price for their products.
On the other hand, APMEX has had a few negative reviews that are essential to keep in mind. One customer noted that Apex got their order wrong. Even more, it took Apex two weeks to correct the mistake.
While there aren't many reviews with this same situation, it is something to keep in mind while deciding which precious metal dealer is right for you.
JM Bullion Pros and Cons
Here are some pros and cons to consider before getting started with JMB:
Like APMEX, JM Bullion has a wide selection of products. JM Bullion offers gold, silver, platinum, and other coins. JMB appears to keep a great selection of inventory at all times, giving investors more options to explore.
With that said, JMB appears to have a size inventory similar to APMEX, which makes them strong competitors.
Another benefit of JMB is that the company features the market price of precious metals. This allows investors to compare JMB's inventory with the price of products in the market.
Another unique option offered by JMB is that they offer gold and silver loans. JM Bullion has partnered with Collateral Finance Corporation to offer customers the option to borrow against gold and silver using their existing bullion as collateral.
These loans offer cash liquidity without needing to sell your assets. Collateral Finance Corporation has been in business since 2005 and has made $300 million of loans since opening. Additionally, the company offers competitive terms.
Investors will have an opportunity to take advantage of low-interest rates, and no origination, or pre-payment fees. The process to get a gold and silver loan is simple as well. Investors can easily apply online.
The process takes 15 minutes and no credit check is needed. Investors can expect to receive a response within one business day, including your interest rate and loan amount.
While JM Bullion has some strong points, they do have poor reviews that are worth noting. For instance, one customer alluded that the company was fraudulent. The customer placed an order with JMB.
The money was transferred from their account to their JMB account to successfully place their order. Unfortunately, JMB canceled the order and refused to give them a refund, according to the customer.
It's important to note that there are not many reviews of this same experience. But it is essential to consider this before moving forward with this company.
APMEX Highlights
Let's take a look at some highlights of working with APMEX:
Live Chat: APMEX has a live chat feature, which is convenient for investors. Whether you have a quick question about a product or another query, the live chat feature can simplify the process.
Sales: APMEX appears to run sales on products. This is a great opportunity for investors to take advantage of purchasing quality products at a good price and maximize their value.
Resources: APMEX provides a variety of resources on its website to help investors make the best decision for their needs. This is particularly useful for new investors.
JM Bullion Highlights
Here's a look at some of the highlights of working with JM Bullion:
Free Shipping: JM Bullion offers free shipping on orders of $199 or more.
Live Spot Prices: Investors can take advantage of live spot prices on JMB's website to see price changes in real time.
Gold and Silver Loans: The gold and silver loan option is a unique feature not offered by many precious metal dealers. Investors can take cash by borrowing against their gold and silver without selling their assets.
You can also rest assured that you'll be taking out your loan with a reputable company that specializes in precious metals.
APMEX vs JM Bullion: Which is Right for You?
APMEX is a leader in precious metal offerings. The company has a diverse selection of gold, silver, platinum, palladium, and more. Apex also has over 20 years of experience working as a precious metal dealer.
APMEX has had mixed reviews on Consumer Affairs. While some people were pleased with the service, one customer stated that their product was wrong and that JMB was essentially slow to address the problem.
Quality service is a top priority for investors that are working with a precious metals company online. There are not many reviews of customers noting wrong orders, but it's important to know that this is a possibility.
JM Bullion is another leader in precious metal dealings. Some customers have noted a positive experience with JMB, stating that they take the stress out of purchasing precious metals.
This can make JMB a great option for new investors. However, JMB also has some poor reviews on Consumer Affairs that you should consider beforehand.
JMB also has a wide selection of precious metal inventory for investors to add to their portfolios. Their inventory is comparable to APMEX, which makes these two precious metal companies top contenders.
Overall, both companies may be a good option to expand your retirement portfolio. If you're looking for new assets to include, you'll find that both APMEX and JM Bullion is a great choice.
Both companies appear to have an overall average rating on Consumer Affairs with a split mix of good and bad reviews. With that said, it's essential to keep this in mind before moving forward.
APMEX and JM Bullion are two precious metal dealers that may be worth a try.
If you're thinking about moving forward with either one of these companies, it's a good idea to talk with one of their representatives to learn more about their processes and anything else that you may have a question about.
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I started BMOGAM Viewpoints as a way to compile all my views on investing in one place. I own my home, have some real estate, and own a few stocks like most people, but what really drives my interest in investing is I have a strong love of precious metals, especially gold.
